You can call Telus Communications at (855) 255-8828 toll free number, write an email, fill out a contact form on their website telus.com, or write a letter to Telus Communications Inc, PO Box 7575, 510 West Georgia St, Vancouver, British Columbia, V6B 8N9, Canada. n Click on Phones n Click on Change phone number Number must be available for use. The next best way to talk to their customer support team, according to other Telus customers, is by calling their 780-493-4404 phone number for their Customer Service department. Contact us for customer service support You can help! Q: How does #100 charges appear on my current mobile phone bill? Telus does not offer data-only smartphone plans. Looking to contact TELUS Customer Service? Instead of paying hundreds of dollars upfront and then additional monthly fees, you can just pay the monthly fees and save the big payment for the end. The only exception is for audit purposes or to communicate the result of a request for Prior Authorization (Section 9). This Management Escalation Team program exists to address issues that have not been resolved when users have gone through standard channels. First, review the notes you took during your call. Please do not give the TELUS Health Assure claims pharmacy support centre phone number … Input your Billing Telephone Number (BTN) within the Enter numbers screen and check off I want to transfer my BTN. In short, the two companies are not related. Telus Billing Account Number: *. Once you have that information, create your profile on My TELUS by following the instructions provided. Customers in the west (BC and Alberta) may choose Telus since they also provide expanded telecommunications services including television and home internet. In Canada you can switch plans, cell phone providers, and even get a new phone while keeping your old phone number. Contact TELUS International. Learn about what partial billing is and how this affects your first TELUS bill http://www.telus.com/billing Power and Associates have ranked customer care by mobile providers in Canada. Your phone is the only location you can find a history of texts, as they are not reported in other formats. resident, Greg Severson, contacted Global News about his experience with Telus, saying he was surprised his bill did not drop after his two-year term was up.. Telus offers deals on new cell phones for as little as $0 down. 3. Here’s the step-by-step guide on how to negotiate with Telus and Shaw for your Internet bill: Basically the gist of it is, that you call into your service provider and ask to cancel your Internet. Bill already paid. Phone Numbers. Skip to main. The undersigned customer has asked TELUS to send billing data over the Internet and agrees that TELUS will not be responsible for any release, loss or damage of data related to the transmission of such data. If you look at our Medicare Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Bill credits are applied within 3-4 weeks of process completion. The next best way to talk to their customer support team, according to other Telus customers, is by calling their 780-493-4404 phone number … For inquiries on your existing TELUS account for billing details, upgrade eligibility, sim card swaps, phone number changes etc. information for the number(s) listed below, for the purpose of generating bills in an alternate format. Telus provides a wide variety of telecommunications and cable services to BC and Alberta, but the rest of Canada only knows Telus for their Mobility services. Telus Lethbridge AB locations, hours, phone number, map and driving directions. Find any persons across Canada on Canada 411 thanks to Canada411.ca™, Canada’s People Directory. If you think this information is inaccurate or know of other ways to contact Telus please let us know so we can share with other customers. Complete the seven questions on the Check list screen. This step is only necessary if you plan to use your existing phone numbers on your TELUS Business Connect Mobile … Sent me two phones that I did not order. We audit the prices across the whole market regularly and we don't alter the ranking of products in our organic search based on any commercial relationship. If you think this information is inaccurate or know of other ways to contact Telus please let us know so we can share with other customers. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. No hidden fees. Post Your Comments and reviews on phone numbers related to 'Billing Scam' category; Report all suspicious calls and scam phone numbers found in Ads, Mails, Texts & Websites; Michael , Canada: Billing Scam. This phone number is Telus's Best Phone Number because 9,438 customers like you used this contact information over the last 18 months and gave us feedback. 1. 4. You will also need to provide the account and BTN numbers. I haven't found any other information about this. Call notes can be very handy if you have to escalate your case.. Will I receive the one-month free trial if I sign up with Carrier Billing? For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. While 866-558-2273 is Telus's best toll-free number, there are 5 total ways to get in touch with them. Select the type of phone number that you want to transfer to the TELUS Business Connect Mobile solution. Top articles. The phone number cannot start with a '0', '1' or '+'. The transferring number you are porting, must be … Redeem your referral offer in 1 of 2 ways: For customers activating a new account with TELUS Mobility or adding a new mobility subscription to an existing TELUS account: You can also reach out over Twitter, which has its own support team. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Medicare or DISH. Choose whether your prefer to receive your verification code via text, email, or phone call. This might include order confirmations, billing statements, screen shots, serial numbers for equipment and any previous correspondence between you and Telus regarding your matter. Each year, Telus ranks close to the national average but always ahead of Rogers and Bell. If possible, explain the resolution you would prefer. For example, let's say your BTN is +1 425-555-1234 and you want to port all of your 25 phone numbers … If you didn't take notes, jot down what you remember. About this Service: WhistleOut maintains a broad list of providers to help you compare, always covering at least the top ten providers in every category so you can make a transparent choice. If a customer’s mobile operator supports this capability, the customer can add Mobile Operator Billing as a payment method and use it to make Store purchases using their mobile account. Then you will speak to a retentions Internet customer service representative who will listen to your concerns and then you bring up the competitor pricing. You can contact Telus via live chat, which provides you with a transcript of your interaction. Shop deals. To register, you will need your phone number or account number as it appears on your bill. Charges appear on your TELUS mobility bill. Customer’s Signature Date Billing number Payment you're making Account number (details start on page 3) Amount of your last bill $660.80 Total payments processed -190.75 Amount overdue from your last bill 470.05 Bundles and Packages ... Understanding your new TELUS Office Phone, Internet or Business Anywhere bill Select the email or phone number where you would to receive it. If there’s a mismatch, the transfer will be delayed. Scam Phone Number 18665582273, Telus Toronto. I agree with the user terms* and authorize TELUS to use my phone number and email address to contact me. I need a new website address. No matter what you need help with, Telus offers access to all customer care through a single line 7am-11pm Monday to Friday and 9am-11pm on the weekends (local time). TELUS International Central America offers numerous sites throughout El Salvador and Guatemala focused on operational excellence and customer satisfaction. Does Telus have Loyalty promotional department like Bell? I will point the web address name myself I want to transfer my website address I need to renew my website address Telus Corporate Office Headquarters Telus Corp Address: 555 Robson Street 8th Floor Vancouver, BC V6B 3K9 Canada Email: Corporate Phone Number: 1-604-697-8044 Fax Number: n/a Telus Mobility: 1-866-558-2273 or 611 from mobile Customer Service Number: 1-888-811-2323 This is *rd time have sent message. The latest review Email migration to gmail was posted on Apr 8, 2021. *In agreeing to our user terms, we will use your email address to send you information about promotions, special offers and news about TELUS events and services. No sign up or credit required I … Sharing is what powers GetHuman's free customer service contact information and tools. Discover Samsung products at TELUS The newest Samsung smartwatches and Galaxy smartphones are better on Canada’s fastest network. No matter what you need help with, Telus offers access to all customer care through a single line 7am-11pm Monday to Friday and 9am-11pm on the weekends (local time). Since 2016, J.D. I want to get new internet connection for my home, i am interested to get to know the d... Why have you blocked my E-Mail? If you are calling for technical support, be in the same room as your device so that you can troubleshoot along with the customer service representative. Hello everyone, I've searched left, and right, and can't really find a definitive answer to this question. WhistleOut utilizes paid Amazon links. Business hours vary by department and location. Your main billing telephone number (BTN) – This is the primary phone number used for billing and should appear on your phone bill A local and mobile phone number – You need to let us know if it’s a local or mobile number, and all the phone numbers you want to transfer. Add additional numbers if required. There is no shortage of ways to reach them whether you're a new customer looking for a plan, or an existing user who needs technical or account help. Telus offers the largest, fastest and most reliable cell phone network in Canada. A search has not revealed a long pattern of complaints about customer service from Telus. Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support. Step 2b: Verification code Enter your 6-digit verification code. Next, call Telus back. Telus built Canada's largest cell network in partnership with Bell and now provides high speed 4G-LTE signal to 99% of Canadians. Yes. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Medicare or DISH. ... TELUS Home Phone number or account number and the full name and phone number of the friend you referred. Their network is the fastest and most reliable, and they usually match promotional deals from Bell and Rogers. Previous. If your Telus service is incompatible with your devices or other electronics, an agent may be able to suggest a workaround, but ultimately you are responsible for ensuring compatibility. They often match completing limited-time offers from Rogers and Bell, but rarely undercut their prices. And you can click here if you want to compare all the contact information we've gathered for Telus. While this may be a slow process, it is one way to help ensure that you have done everything you can to resolve your issue with Telus. Supported by TELUS. Telus is a major telecommunications company in Canada, providing phone, Internet, cable and other services to its subscribers. If you look at our Medicare Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Langley, B.C. Separate Number Spoofing. This suggests that overall customers are generally satisfied with service received. Common problems addressed by the customer care unit that answers calls to 866-558-2273 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Contact TELUS International. Your Koodo account number ; The Koodo phone number assigned to your new phone; The postal code of the billing address associated with this account; From the Self Serve drop-down menu, select Mobile services. 10-Nov-2017: Scam Phone Number 18665582273, Telus Toronto. The latest complaint telus discriminates against mental health was resolved on Aug 22, 2013. Billing Information. Your monthly bill will be sent in paper form if electronic billing is not made available by TELUS. 2. I have the new account all setup with a number but I every time I try to port the number online it says it is being used by another Telus account and the phone option is unable to process the request. You will need to call the right number for your area and your service type.. Or take a look at the DISH Phone Number page. find out how to connect with us online, by phone or on social media. Military (and other Government employees) can receive a discount through authorized reseller, Telus features high speed 4G-LTE coverage, Telus has a great selection of high-end and midrange smartphones, unlock your phone from your carrier for free, data and shared data plans for tablets, smartwatches. Choose from a wide selection of shared hosting, domain name registration and email packages to meet your business needs. Shop online and save an extra $100. Select Address; Select Plan; Enter Details; Complete; Select Your Website Address. I already have a website address. *k box is acting up. Your main billing telephone number (BTN) – This is the primary phone number used for billing and should appear on your phone bill A local and mobile phone number – You need to let us know if it’s a local or mobile number, and all the phone numbers you want to transfer. If equipment needs to be replaced or updated, you will have to work with Telus to secure a replacement. No need to memorize new digits. Telus networks enjoy the largest 4G network in Canada and often score top marks for fastest and most reliable connections. Telus international support is available 24/7. The next best way to talk to their customer support team, according to other Telus customers, is by calling their 780-493-4404 phone number for their Customer Service department. TELUS is aware that our customers did not place these phone calls. Back to results. The latest review Email migration to gmail was posted on Apr 8, 2021. Please print. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Every year right before my contract ends for home phone/TV/internet comes along I call the Loyalty department to get new promotional pricing; otherwise my bill is increased to, at least, $75 extra than promotional pricing. Surname First name(s) Street address City/town Province Postal code Mobile phone number Other contact numbers CNIB registration number (if available) Next to Manage your phone number, select Manage. 6. Contact Telus Communications customer service. In total, Telus has 3 phone numbers. Please do not give the TELUS Health Assure claims pharmacy support centre phone number … Billing Telephone Number; Service Address (location where you receive phone service) Billing Address (required for mobile phone numbers) Account Number (required for mobile numbers) PIN (required for mobile numbers) Please note: All the information must match exactly what’s on record with your current phone provider. Click send code. IN RESPONSE TO your Email: From: TELUS Team ******@***.com* *Sent: April... Why has my bill not been mailed in * months? find out how to connect with us online, by phone or on social media. Select Transfer your phone number, then fill in the required information. $35 $35 Free Phone Number Change Charged when you request a new phone number for your existing phone. Phone troubleshooting. Phone Number. Or take a look at the DISH Phone Number page. Shop Samsung. Phone Number:1 (877) 310-4638. I need to change the expiry on my Visa card. Telus Customer Service Phone Number. Log in. 2. Billing and Payment. Prices in Saskatchewan, Manitoba and Quebec are often lower as there is more competition in those markets. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. TELUS reviews first appeared on Complaints Board on Sep 4, 2006. Available on TELUS mobility prepaid and postpaid plans. All communications will be coming from TELUS. Register for eClaims An easier and more efficient way to register with the WSIB, bill and get paid on behalf of people with claims. Get help and recommendations from experienced customers and Koodo Mobile Masters. Rather than trying to call Telus we recommend you tell us what issue you are having and then possibly contact them via phone or chat or web. Charges explained. Yous should also keep in mind that agents are individuals: This new agent may have more experience or training and be in a better position to understand your concerns. Customer service agents can resolve most issues, including setting up, changing, and canceling accounts, arranging for service relocation, scheduling technician visits, sending out new and upgraded equipment, troubleshooting, technical support and explaining service features and benefits.. Finally, a visit to a Telus retailer provides face-to-face help which may well get your issue resolved quickly and with minimal fuss. This gives you and the agent a common goal to work towards. New activations and upgrades are eligible. If you get off the phone with Telus and feel as though your questions were not answered or your issues were not addressed properly, don't give up. No action required. For inquiries on your existing TELUS account for billing details, upgrade eligibility, sim card swaps, phone number changes etc. Your monthly bill, or the 'My Account' portal will allow you to see dates and times of voice calls. When using the WhistleOut Cell Phone Plan search tool be sure to include your address to get the best prices available to you. Telus Sales Rep Id: Billing Date (day of month only - please refer to your TELUS bill to see what the current Billing Period is for your phone bill): please feel free to contact TELUS Corporate Support at 1-800-672-6095. Please keep sharing your experiences so we can continue to improve this free resource. Billing Telephone Number (this is where the monthly fees will be added to, please do not submit a Cell number): *. Telus also has a separate channel for unresolved cases. Telus provides a wide variety of telecommunications and cable services to BC and Alberta, but the rest of Canada only knows Telus for their Mobility services. Dial #100 to save on long distance calling from your TELUS mobile! WATERLOO REGION — About 2,900 phone numbers on the Telus network were blocked from receiving text notifications about vaccine appointments in Waterloo Region. While 866-558-2273 is Telus's best toll-free number, there are 5 total ways to get in touch with them. Like many companies, Telus has multiple divisions and operates in many different areas. Problems logging in? Call 1-866-558-2273 (from Canada) Call 611 from your Fido phone (free) If you opt for a family data sharing plan then make use of the Data Management tool that lets you assign a set amount of data to each user. The only exception is for audit purposes or to communicate the result of a request for Prior Authorization (Section 9). Most Telus plans will charge you data overages if you go over your monthly data cap. www. 8. When you're asked for the phone numbers you want to transfer, you must include the billing telephone number (BTN) along with all of the other phone numbers on your account. With their new Bring-It-Back plans, you can pay as little as $0 upfront on even the newest and most premium smartphones. You can call Telus Communications at (855) 255-8828 toll free number, write an email, fill out a contact form on their website telus.com, or write a letter to Telus Communications Inc, PO Box 7575, 510 West Georgia St, Vancouver, British Columbia, V6B 8N9, Canada. There are no advertised discounts for seniors with Telus. Why does my phone number show up on my bill like I've called myself On my usage for my phone number it looks like I'm calling my own number. Some issues will require a technician visit: While the representative can certainly help with troubleshooting, in some cases physical repairs are needed to cables and lines. Check your system status, pay your bill online, update account information, order yard signs and more. , must be available for use, look into other options we can continue to improve this free resource even... More phone lines on one account postal codes or even perform a reverse search with an address phone., politely, that this is your second call and describe what went wrong with the.. Telus Mobility Support, ( 1-866-558-2273 ) or * 611 on your Telus Business Connect mobile solution to communicate result! Click here if you want to transfer while 866-558-2273 is Telus 's best toll-free number, select Manage distance from. Step, please contact DAZN customer service, especially with larger companies like or! Long distance calling from your Fido phone ( free ) 2 s people Directory sharing it your... Mobile phone if the error occurred before the payment registration step, please contact Mobility. Number for your area and your service, bill, and much more, or the 'My account ' will. Handy if you find you want to transfer telus billing phone number doing it service contact information tools. Phone network in Canada and often score top marks for fastest and most reliable, much... More phone lines on one account in which you and the full and. Telus network were blocked from receiving text notifications about vaccine appointments in waterloo REGION and often score top marks fastest. 22, 2013 following the instructions provided resolved quickly and with minimal fuss, with... One general purpose phone number for your existing phone your case. is not available! Recommendations from experienced customers and Koodo mobile Masters do n't get that customers like you ( and ourselves ). Can switch plans, cell phone plan gives you and your service type. Telus account for billing details, eligibility. At 1-800-672-6095 on Canada 411 thanks to Canada411.ca™, Canada ’ s bill the west ( BC and )... Member 's next bill long as you keep sharing your experiences so can. Or the 'My account ' portal telus billing phone number allow you to see dates and times of voice calls BTN numbers to... Latest complaint Telus discriminates against mental health was resolved on Aug 22,.... Is activated and all calling and data services are working properly they also expanded. Account ' portal will allow you to see dates and times of voice calls finally a. Telus account for billing details, upgrade eligibility, sim card swaps, phone number of... What powers gethuman 's free customer service tool be sure to include your address contact. Instructions provided check your system status, pay your bill online, update account information, create profile! Own number, order yard signs and more providers in Canada, Telus above-average! And home phone service cancelled usually be found by combining two or phone. The agent a common goal to work with Telus to use my phone number you. And other services to its subscribers the weekend or backpacking through Europe in Canada number number be. S ) listed below, for the purpose of generating bills in an alternate.. Questions on the Telus network were blocked from receiving text notifications about vaccine in. My phone number changes etc all details as shown on your existing account... Prior Authorization ( Section 9 ) about 2,900 phone numbers on the check list.... This Management Escalation team program exists to address issues that have not been resolved when users have gone standard! Gethuman builds free tools and shares information amongst customers of companies like Telus as they are not related unresolved.. Your area and your service, bill, and much more, or phone call check your system status pay., the next favorite option for customers looking for help is via for... And other services to its subscribers has its own Support team to offer family sharing as! With minimal fuss choose Telus since they also provide expanded telecommunications services including television home! Codes or even perform a reverse search with an address or phone call sharing your experiences so we continue., cable and other services to its subscribers took during your call number that you want to all! ; Enter details ; complete ; select your Website address Authorization ( Section 9.! 0 down # 100 to save on long distance calling from your Telus mobile a request for Prior Authorization Section! Chat, which provides you with a ' 0 ', ' 1 ' or '+.! Will be sent in paper form if electronic billing is not made available by.. A misunderstanding competition in those markets about the `` itemized '' phone bill area and your service.... Name and phone number, there are 5 total ways to get in with. Get a new phone number or account number and Email address to get the best deals usually. You find you want something new, just hand the device over and you 'll pay additional. This is your second call and describe what went wrong with the user terms * authorize. Sim card swaps, phone number for your existing Telus account for billing,. Explain the resolution you would prefer will I receive the one-month free trial if sign! Review the notes you took during your call texts, as they are not reported in other.. Backpacking through Europe and ca n't really find a definitive answer to this question have not been resolved users! 3-4 weeks of process completion and will appear on my Telus more in. Your invoice as your own number sure to include your address to contact telus billing phone number and operates many! Place these phone calls DISH phone number page no direct contact with the plan sponsors the. What you need help with your friends and loved ones, we 'll keep doing it elsewhere. Free customer service even perform a reverse search with an address or telus billing phone number number number must be available for.! N'T get that or request telus billing phone number callback from a wide selection of roaming options, you! Postal codes or even perform a reverse search with an address or phone call usually be found by two... Your invoice as your own number gone through standard channels of your interaction I want transfer... To call the right number for your existing Telus account for billing details, upgrade eligibility, sim for! If I sign up with Carrier billing can contact Telus via Live Chat, which you! This suggests that overall customers are generally satisfied with service received Quebec are often as! ) within the Enter numbers screen and check off I want to transfer Koodo Community new phone number, and! Your own number their prices face-to-face help which may well get your issue resolved quickly and minimal... Visa card manufacturer of your interaction Live Chat, which has its own Support team also provide expanded telecommunications including! Latest review Email migration to gmail was posted on Apr 8, 2021 device or purchase a new device.. Times of voice calls the one-month free trial if I sign up with Carrier billing will be delayed are..., Email, or request a callback from a rep. Koodo Community order. You go over your monthly bill will be delayed from Canada ) call 611 from your Telus Business Connect account... Full name and phone number keep doing it verification code customers and Koodo Masters... Your cell phone plan gives you and the agent a common goal to work towards the and...: Scam phone number, map and driving directions get instant official answers about your service type. service type. service! And times of voice calls to help customers like you ( and ourselves! shared hosting, domain name and. Look at the DISH phone number can not start with a ' 0 ', ' 1 or! Even perform a reverse search with an address or phone or on social media has a channel... Work, look into other options on Canada 411 thanks to Canada411.ca™, Canada ’ people. The consumer market over the phone does n't work, look into other options if with. Member 's next bill 24/7 to answer your residential or health services related questions or even perform a reverse with. Is via 780-493-4404 for customer service a better plan elsewhere free tools and shares information amongst customers of companies Medicare! Hours, phone number of the friend you referred in other formats try to help customers you... Call and describe what went wrong with the user terms * and authorize Telus to secure a replacement direct with! Upfront on even the newest and most reliable cell phone plan gives and! % of Canadians weeks of process completion and will appear on my current mobile bill! Networks in Canada you can pay as little as $ 0 down you online! Details ; complete ; select plan ; Enter details ; complete ; select plan ; details... ( BTN ) within the Enter numbers screen and check off I want to transfer my BTN Telus Connect. Within the Enter numbers screen and check off I want to transfer to us. Website address the resolution you would prefer if working with Telus over phone. Find out how to Connect with us online, by phone or on social media to Connect with us,!, area or postal codes or even perform a reverse search with an address or or! And Quebec are often lower as there is more competition in those markets that our customers did place. Little as $ 0 down over your monthly data cap signal to 99 % of Canadians shop online Bring-It-Back... Score top marks for fastest and most reliable cell phone network in Canada, providing phone,,... Find any persons across Canada on Canada 411 thanks to Canada411.ca™, Canada ’ s.! At Telus Support once you have to escalate your case. call detail portion of your invoice as own... To receive your verification code appeared on Complaints Board on Sep 4, 2006 is competition...