Here's how: From the TiVo Home screen, choose Apps > Prime Video. To search for a specific show, press the button on your remote control. Use the left column menu to browse movies and TV shows available to stream. Manage preferences & settings, Apps & Devices Then when I registered the V6 again and it worked. ‎23-08-2019 Prime Video I have Two Tivo boxes, one wired and one wireless. Amazon Prime not working on V6 box on ‎07-08-2019 22:11 I’ve logged in to my Amazon Prime account, and can see the menu screens, but whenever I select a show to watch, all I get is the spinning wheel for a second or two and then a black screen. Sign in to your Prime Video account using your Amazon user name and password. I can see my watchlist and recently watched list on both boxes, but when i try and play something via the wired box I get an error 'Problem playing this content' (or something similar) but can platy the same content on the other box. If you're having issues with playing back Prime Video content, ensure that your device (such as a web browser, smart TV or mobile phone) is up to date with all of the latest software updates installed. You can also use the Prime Video app on your TiVo box. 10:04. ‎03-09-2019 While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. I was having the same issue, my V6 box was showing o spinning circle and then blank. Please select what best describes the information: Thanks! The current Prime Video application is only compatible with TiVo BOLT Series, TiVo Roamio Series, TiVo Mini, and TiVo Premiere Series using HD menus… Re: Amazon Prime working on one Tivo Box but not the other on ‎31-08-2019 14:03 I was having the same issue, my V6 box was showing o spinning circle and then blank. When I looked at my account on Prime the first V6 was the only box showing. If you're having issues with playing back Prime Video content, ensure that your device (such as a web browser, smart … If you are attempting to control a device using Alexa, try to unpair then re-pair the device in the Alexa app. Choose a show from one of the available categories, search for shows, or browse your Prime Video channels, just as you normally do. So I'm not sure whether I had reached maximum registered devices or you can only have one V6 registered at a time but it is now working on my main V6 that it wasn't working before, on Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 15:27, on 11:31. Is it still an issue or has it now been sorted? ‎27-08-2019 ‎27-08-2019 Manage your music & playlists, Digital Services and Device Support ‎19-08-2019 on I have signed out and reauthenticated my Amazon account and restarted the Tivo box, but it still doesn't play. Device user guides & troubleshooting, Your Amazon Drive If you are experiencing buffering or playback that frequently pauses, check your Internet connection and pause any other Internet activity on devices that are using the same network. I see, the box that is not working, how is that connected via Ethernet or Wireless? I removed all of the old devices registered on my account.

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