For all enquiries outside the NCD please contact your nearest branch. KunduCard/SaveCard holders please contact your respective branch to report lost stolen cards. PO Box 78
Papua New Guinea
You are welcome at any of our BSP First branches or BSP First Head Office, P O Box 78, Port Moresby, PNG, Ground Level, Ravalien Haus, Harbour City, Port Moresby Email: _BSP First Management While we endeavour to respond as soon as possible if you are not satisfied with our response please contact the Customer Service Hotline on 320 1212 or 7030 1212 for further assistance. Weekends - 8.00am - 5.00pm
PO Box 78
Please contact your nearest branch to report and complete disputed transaction form. Tell us how we can serve you better. Customers can also apply online by completing the consumer loan application.
Papua New Guinea
Alternate Digital Payment Solution for Sola PayGo Customers Improving our Customers Shopping Experience Wednesday 14th October, 2020 For information on the products and services we offer please visit our Personal and Business banking pages in our website or call BSP Phone Banking on 320 1212 or 7030 1212. Friday 16th October, 2020. KunduCard/SaveCard holders please contact your respective branch to report lost stolen cards. Phone: (675) 320 1212 | 7030 1212
Kindly note that due to the ongoing COVID-19 situation, the above numbers will only be accessible between 6:00am and 8:00pm Fiji Time, daily. If you find our phone lines busy, please send us an email and a Customer Care Consultant will get back to you as soon as conveniently possible. Whether you are making a complaint, compliment or
Customer Complaints & Feedback Brochure_Print Version, To lodge a complaint or make a suggestion, please visit any of our branches at these, Calling from within Fiji; 132 888 or 3314400, Calling from outside of Fiji + 679 321 4300. Contact our Help Desk on 320 1212 or 7030 1212 from. bula@bsp.com.fj or customercare@bsp.com.fj To lodge a complaint or make a suggestion, please visit any of our branches at these locations, call our Customer Care Centre on 132 888 (locally) or +679 3214 300 (from overseas) or send us an email on CCComplaints@bsp.com.fj If you have any questions, need to make transactions, or are determining the best course for a strong financial future, call on us in any way that is most convenient for you from the contact information here: Section 34, Allotment 6&7, Klinki Street, Waigani Drive
PO Box 78
For commercial loans please contact our Business Lending Centre on 305 6600. Alternatively please contact your nearest branch. Musgrave Street
Email: servicebsp@bsp.com.pg. For all enquiries outside the NCD please contact your nearest branch. Talk to us today: Call our 24/7 Customer Service Centre on 320 1212 / 7030 1212 or . Papua New Guinea
Offering EFTPOS support to BSP merchants from
Email: bspfinance@bsp.com.pg Our goal is to make our customers confident in turning to us for all their financial needs and feeling free to ask for assistance and professional advice. Please detail your comments by email to customerfeedback@bsp.com.pg or call our Customer Service Hotline on 320 1212 or 7030 1212. For information on the products and services we offer please visit our Personal and Business banking pages in our website or call BSP Phone Banking on 320 1212 or 7030 1212. Email: servicebsp@bsp.com.pg. Port Moresby
Please contact your nearest branch to report and complete disputed transaction form. suggestion, we value your feedback because it is the
Monday to Friday - 8.00am - 8.00pm Weekends - 8.00am - 5.00pm
Musgrave Street
We appreciate any feedback or comments you would like to make concerning our website or products and services. Customers can also apply online by completing the consumer loan application. Monday to Friday - 8.00am - 8.00pm Weekends - 8.00am - 5.00pm
Our email addresses are: bula@bsp.com.fj or customercare@bsp.com.fj, To lodge a complaint or make a suggestion, please visit any of our branches at these locations, call our Customer Care Centre on 132 888 (locally) or +679 3214 300 (from overseas) or send us an email on CCComplaints@bsp.com.fj. To apply for a home loan or personal loan with BSP please contact our Personal Lending Call Centre in Port Moresby on 320 1212 or 7030 1212 and for those people not living in the NCD please contact your nearest branch. PO Box 78
Our goal is to make our customers confident in turning to us for all their financial needs and feeling free to ask for assistance and professional advice. To apply for a home loan or personal loan with BSP please contact our Personal Lending Call Centre in Port Moresby on 320 1212 or 7030 1212 and for those people not living in the NCD please contact your nearest branch. Phone: (675) 320 1212 | 7030 1212
Alternatively please contact your nearest branch. Phone: (675) 322 9154. Offering EFTPOS support to BSP merchants from
If you have any questions, need to make transactions, or are determining the best course for a strong financial future, call on us in any way that is most convenient for you from the contact information here: Cnr Douglas Street and Musgrave Street
Monday to Friday - 7.00am - 8.00pm
Our Help Desk will assist you with any technical or payment issues you maybe experiencing. key to improving our products and services. Personal customers should contact our Customer Service Centre on (+675) 3201212 or 7030 1212; Our customers are our priority and we value your feedback, suggestions, compliments and complaints to help us serve you better. Port Moresby
Please provide details of your complaint in writing and forward to the Branch Manager at your branch. For information on the products and services we offer please visit our, on 320 1212 or 7030 1212. Port Moresby
Papua New Guinea
For information on the products and services we offer please visit our, Alternatively please contact your nearest, Personal customers should contact our Customer Service Centre on, Alternate Digital Payment Solution for Sola PayGo Customers, Improving our Customers Shopping Experience, BSP donation enables Iarowari Agro Technical Secondary School students to continue classes well after exams. Our branch opening hours are also limited from 9:30am to 3:30pm on weekdays, until further notice. Please send your feedback to customerfeedback@bsp.com.pg, call our Customer Service Centre on 320 1212/7030 1212. Contact Numbers in BSP: Operator: 337 3999 (24hrs) Local Community Hotline: 337 5784 (office hours) Safety and Environmental Concerns: 877 7449 (24hrs) Recruitment: 337 2588/2723/2986/5594 (office hours) Mailing address: Brunei Shell Petroleum Company Sendirian Berhad … Alternatively please contact your, Alternate Digital Payment Solution for Sola PayGo Customers, Improving our Customers Shopping Experience, BSP donation enables Iarowari Agro Technical Secondary School students to continue classes well after exams. Call 320 1212 | 7030 1212 and speak to our Customer Service Representative. You can also lodge your feedback in writing at your local branch. Phone: (675) 305 7154. Call 320 1212 or 7030 1212 and speak to our Customer Service Representative. For commercial loans please contact our Commercial Centre on 305 6600. Port Moresby
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