Westpac branches are closed on Sundays. As a Business customer, what support is available to me to get set up for the NPP and make Osko and PayID payments? What are the permissions I’ll see on my phone and why are they requested by the Westpac iPhone Mobile Banking App? Why am I asked to complete verification when I add my card to Apple Pay? Does my PayWear Card have an expiry date? How do I change my current Westpac credit card to a different Westpac card? She was saying something stupid at my face. How does the Westpac Protect™ SMS Code provide extra protection? Will you be updating the app with new services and features? Visiting our branches and temporary branch closures, Protect yourself from COVID-19 related scams. Can I access the mobile cheque feature on my tablet? Unless otherwise specified, the products and services described on this website are available only in Australia from © Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. I am using an unsupported browser and the Westpac Live sign-in page does not display correctly, what should I do? What can I view in my transaction history? On what devices are the Westpac skills available? Why? What do I do? What is the ‘Monthly Payment Due’ and how is that different from my ‘Minimum Payment Due’ in SmartPlan? What happens if the cheque is dishonoured or declined? With a network of approximately 143 branches, we've got local banking covered. How many SmartPlans can I have on my account? How do I know that a PayID belongs to the correct person? Weekend Citibank branch opening hours Where can I find the option to approve a Term Deposit renewal? Is Westpac Keyboard available on all messaging apps? You can make a BillPay to Billers registered with Westpac up to 5 p.m. on a banking day for credit to the account of the Biller same day value. Full details are available on request. What should I do if I want to deposit a cheque greater $20,000? If you send the bank a Message before 3 p.m. on a Banking Business Day it will be received same day. What happens if my Android phone is lost or stolen? When can I use Online Banking to manage my Term Deposit? How long will it take for the Payee to receive the payment I made to them via the Westpac Keyboard? Can I use my digital card details to make online transactions? Which cards can I use to make purchases with my mobile? About Westpac Bank. BillPay. Hopefully, We helped you to get some genuine hours details for Westpac Bank . Why is the Windows App being removed from the Windows store? How do I change the Westpac Keyboard default account? How do I disable or unlink the Westpac Banking Action for Google Assistant from my Westpac Online Banking? I scanned a cheque yesterday but it’s still not showing in my account today. What are the eligible accounts that I can register to make payments using Siri? Is it possible to change the ATM / EFTPOS limits on my Handycard? How long am I able to receive assistance for? Why can’t I see eStatements for all accounts that have been closed? Can I use my Online Banking details to sign in to the Westpac App? We use cookies to secure and tailor your web use. Manage Term Deposit online - are there any restrictions for making changes to my Account within Online Banking? What devices are eligible to use Travel Companion? Our notice explains how we use cookies and how you can manage them. Can I increase the $20,000 limit which currently applies for a 7-day period? Can I include a description with in my Siri payment? What is my 4-digit passcode for balance requests and how can I add or change it? What cards can I activate using Westpac Mobile Banking? How will I know that the change has taken place? If your Pay Others payment is urgent, make sure you complete it before 3 p.m. on Banking Business Days, for early processing the next Banking Business Day. Can I get the $5 Hey You credit offer if I already have the Hey You app v3.0.1 (or above) on my mobile? What is my ‘Main Account Balance' and how is that different to my ‘Closing Balance’ in SmartPlan? Can I get the balance of the $5 Hey You credit refunded from my Hey You account? What happens if I don’t want to set up 4 digit passcode immediately after downloading the new app? How do I access the CHQ/SAV options? What payment limits apply to Pay to Mobile payments? What should I do now? Can I save and print my letters from my digital mailbox? You will receive confirmation when the payment has been stopped or if it has already been presented and paid. Physician's Automated Laboratory was founded in 1967 and in January 2019 merged with Central Coast Pathology and West Pacific Medical Laboratories and became WestPac Labs. Anything entered after 3 p.m. will be processed on the second Banking Business Day. Can I add my card to multiple Fitbit devices? You’ll have to contact the customer service department to explore the hours of special events. Can mail preferences be selected for individual accounts? How will my personal information be shared with Apple? What are the Centsitive Objects Slimline Keeper and Centsitive Patch? Where can I make purchases using my mobile? Most Bank of Melbourne branches are open 9:30am to 5pm on weekdays. I have power of attorney over the deceased’s accounts, does this still stand after their passing? By continuing to use this site we assume you're ok with our notice. Which Westpac business accounts are eligible for linking to an ABN PayID under a Business profile? What is the 'Pay' button in the Westpac Mobile Banking app? If you do not have Online banking set up, this page, How to bank with us Online and on Mobile, can help you get started. This information does not take your personal objectives, circumstances or needs into account. My physical card has expired, I’ve received a reissued or replacement card, do I need to re-enrol my card in my Apple Wallet? How do I change the PIN for my Digital Card? How does the Westpac Group intend to meet legal obligations under FATCA? Do I need to have my phone nearby to use Fitbit Pay? How do I enable the Westpac Banking skill? Helpstations. Why don’t the card details on the merchant’s receipt match my physical card number? What if I don’t want to use Online Banking to manage my Term Deposit? Is Bank of Melbourne open on Saturday or Sunday (weekends)? Which cards are eligible for a Digital Card? How will my personal information be shared with Samsung? All branches are temporarily closed on Saturdays. What measures can I take to protect my information? 9:30am - 4pm, Mon - Thurs Will I see the purchases I make using Westpac PayWear on my statement? Can I view or change my Daily Payment Limit using Online Banking? What are the interest rates on your credit cards? What is a Digital Card Number and how is it different from my Card Account Number? Closed on Saturdays and Sundays. All rights reserved. Anything entered after 5 p.m. will be processed on the next Banking Business Day. How many accounts can I link my PayID to? Stay up to date with information about Westpac branches that are temporarily closed. If your bank is closed on on the weekend, keep in mind ATMs are usually active 24 hours per day as well as mobile banking apps – check your bank website for details. Terms and Conditions and eligibility criteria apply. Manage Term Deposit online - what is the Six Business Day Variation Period? How do I remove my Westpac card from my Samsung Gear device? How do I dispute a card transaction in Westpac Online and Mobile Banking? How do I know if a payment is received to my PayID? The bank however, cannot guarantee this time frame as there could be complications in the routing of payments or delays in overseas banking systems. How is PayID different? Can I only make an Osko® payment to a PayID? Copyright © 2020 Westpac New Zealand Limited. What amounts are eligible for SmartPlan (“Eligible Amounts”)? What if there are no participating Hey You cafes/businesses in your area? Payments completed on a public holiday or a weekend will be processed by the bank on the next Banking Business Day. Who can use the Westpac skills and what accounts are eligible? BT Super or Single sign-on (SSO) access to Westpac Online Investing will this affect my login credentials that I have previously set-up? What happens if I have Card Autopay on my account? Which devices are eligible for the Westpac Keyboard? Is Fingerprint sign in more secure than 4 digit passcode sign in? How do I wear and care for the Centsitive Objects Nostalgia Pin? Is ANZ open on Saturday or on the whole weekend? Banks in Melbourne, similarly to the rest of Australia, are generally open for business from 9 or 9:30 am to 4 or 4:30 pm Monday to Thursday and 9 or 9:30 am to 5 pm on Fridays. When the Westpac Banking for iPad app is updated, will I need to reset my 4 digit passcode? What happens if my Garmin smart watch is lost or stolen? Is the fingerprint that unlocks my iPad also able to access the Westpac Banking for iPad app? Scheduled payments can be changed or cancelled up to one business day before the scheduled date. Which phones and smart watches can I use Garmin Pay with? What do I do if I haven’t received my PayWear Card? Are running balances available on Westpac Online Banking? What should I do if I think my account has been compromised? Are the Apple Pay transaction limits and PIN the same as the physical card? With PayID, does this mean I don’t need my BSB and account number anymore? I received an SMS code from Westpac, but I didn't make a transaction. Conditions, fees and charges apply. Will the Digital Mail be the same as paper mail? Can I use the Westpac Banking skill for transfers and payments? What tablet devices is 4 digit passcode available on? Why have I been contacted about this change? I received a hoax/spam/scam/fake email or SMS claiming to be from Westpac. Which phones or devices can I use Google Pay with? How do I make a BPAY® payment using Online Banking? Formerly Physician's Automated Laboratory. Where can I find out more? How do I stop receiving paper statements and receive them electronically? If I’ve reported a fraudulent transaction on my card, will I still be able to use my Digital Card details? Which Westpac cards are eligible to be added to Apple Pay? How do I disable or unlink a Westpac account from the Westpac Banking skill? What is the ‘Monthly Payment Balance’ and how is that different from my normal statement Closing Balance in SmartPlan? The majority of NAB branches are open between 9:30am and 4pm or 5pm during the week. How do I change my credit card repayment reminder preferences in Westpac Live Online Banking? Anything entered after 5 p.m. will be processed on the next Banking Business Day for collection or dispatch the second Banking Business Day. Where do I find my Digital Mail in Online and Mobile Banking? Will my Westpac PayWear Card number be the same as my Westpac Debit Mastercard®? Can I use Fitbit Pay if I am overseas in the same way as I would in Australia? Can I use Garmin Pay if I am overseas in the same way as I would in Australia? Why? Westpac Banking Corporation ABN 33 007 457 141, incorporated in NSW Australia. Which phones and devices can I use Fitbit Pay with? My Westpac Protect SMS code looks different to what I expected. What are the benefits of NPP (PayID and Osko) payments for my business? The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. I am not a Westpac customer but have received an email from Westpac. What is the credit card repayment reminder? How do I set my default card in Apple Pay? Do I also need to send the recipient my Account Name? What happens if my camera doesn’t capture my card details? Some banks and branches may be open for longer. Can I make or receive international payments with Osko® or PayID? The business center is open Monday to Friday from 8:30 am to 5:00 pm, WAST. Overseas payments must be completed by 12 noon on a Banking Business Day unless they are in Japanese Yen or New Zealand Dollars which must be completed by 10 a.m. on a Banking Business Day. By continuing to use this site we assume you're ok with our notice.
If you do not have Online banking set up, this page, Eligibility conditions apply.

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