Go to Start menu and open control panel in your system; Click on the Mail icon and the mail set-up box will open; Click on the ‘Show Profiles’ button; Click on the General tab and select outlook Outlook must be online or connected to complete this action.". (Control Panel>Mail Applet, view by large icons). I have seen cases where a broken exchange server that was rebuilt causes these symptoms. Other strange things that might give a clue: 1) when i go to: send/receive settings>define send/receive groups it also says: "the server is not available" 2) when i go to: tools>account settings>email> and change the settings of any of the 3 different mail accounts there is the possibility … Microsoft Exchange is not avaliable. Have you tried deleting the mailbox altogether? Have someone internally reply to a message that was sent to them from his original account (i.e. This topic has been locked by an administrator and is no longer open for commenting. The action cannot be completed." Have you tried to delete the outlook profile and also the ost etc then recreate the outlook profile? Thanks Ron, I'll give that a try and let you know what I find! CAUSE . However, if in any case Autodiscover does not work, there is a manual method to configure Outlook 2007 in Office 365. It was probably the X500 issue mentioned above, and this process reset the mailbox to the correct settings. Thanks for your feedback, it helps us improve the site. Appreciate the help! To continue this discussion, please Outlook 2007 client won't connect to Exchange 2007. by TheRickOlson. Also can a different user profile work on the same machine? Exchange Server 2016 Enterprise Edition, Exchange Server 2016 Standard Edition, Exchange Server 2013 Enterprise, Exchange Server 2013 Standard Edition, Exchange Server 2010 Enterprise, Exchange Server 2010 Standard, Outlook 2013, Microsoft Outlook 2010, Microsoft Office Outlook 2007; In this article. Encryption was where I also thought the issue might be, but our server is not requiring encryption for MAPI connections. The attribute you need to add it to is 'proxyAddresses' - when you enter it, use a small 'x' in the x500 (this means its not the primary X500 address). Here is a complete thread on these issues http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/outlook-2007-in-windows-7-wont-get-connected-to/c81cfb94-ef6e-44ce-a683-063e60a5cc87?page=1. ; Enter the profile name and click OK.; Select Manually configure server settings or additional server types and click Next: Outlook 2007 client won't connect to Exchange 2007, View this "Best Answer" in the replies below ». Temporarily change his computer to use only the exchange server's IP as the dns server. on ... "The name cannot be resolved. I'm trying to avoid doing the rebuild of the AD account if possible, so looking to others for thoughts/advice! Take a look at this topic and try to re-create a pofile. What I have found out though is that when I tried to attach the user to the mailbox during my troubleshooting, I found that initially, the server that wanted the credentials was an OLD Exchange server. To link Outlook 2007 with Office365, Outlook 2007 makes use of Autodiscover to automatically execute settings in Exchange Server. Suddenly, I could not get a connection to the server. Coming back to this issue (because it's still happening), here's what I know. Eithe there are network problems or the Exchange computer is down for maintenance. Did you create/use a new Outlook Profile, not copy the old? Did the above suggestions solve your problem? I was able to resolve the issue by going in to his mailbox and checking the box to 'automatically update email addresses based on the email address policy', then I applied the address policy. Have you tried to delete the outlook profile and also the ost etc then recreate the outlook profile? This issue happened to him back in August of last year, and the admin that worked on it back then couldn't find the solution, so he detached the mailbox, rebuilt his AD account, and re-attached the mailbox. Can you resolve the name of the exchange server? Mar 20, 2013 at 19:17 UTC, I'm having a rather frustration issue that's driving me nuts. File Checker found no issues. @Jim1214 - I did try setting the workstation's DNS as the email server and still ran into trouble unfortunately. The action cannot be completed." on You can follow the question or vote as helpful, but you cannot reply to this thread. Local network configuration issues may prevent access to Exchange Online servers, as in the following scenarios. Mailbox detached, AD user deleted. I had the same problem with a single user about a week or so after migrating from SBS2003 to SBS2011. On his outlook profile what type of authentication are you using? The error I'm getting is "Cannot open your default e-mail folders. if yes, delete the profile on the workstation else if no, delete the local profile on the machine and see what happen. The exact error message I receive is as follows (and this happens as I'm trying to set up the account with Outlook): "Outlook cannot log on.

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